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Last Updated: October 5, 2025
Welcome to TenantFlow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management software platform.
By using TenantFlow, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
We collect information that you voluntarily provide to us:
When you use TenantFlow, we automatically collect certain information:
If you choose to sign in using Google OAuth, we collect:
We do not access your Google account data beyond what is necessary for authentication and will never read your emails, contacts, or other Google services without explicit permission.
We use the collected information for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share data with trusted third-party service providers:
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
We may disclose your information if required by law or to:
If TenantFlow is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and provide choices regarding your information.
We implement industry-standard security measures to protect your data:
While we strive to protect your information, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
You have the following rights regarding your personal information:
You can access and export your data at any time through your account settings or by contacting us at privacy@tenantflow.app
You can update your account information, property data, and tenant records directly through the platform.
You can delete your account and associated data at any time through account settings. Some information may be retained as required by law or for legitimate business purposes.
You can opt out of marketing emails by clicking "unsubscribe" in any marketing email or updating your communication preferences in account settings.
Some browsers support a "Do Not Track" feature. TenantFlow does not currently respond to Do Not Track signals.
We use the following types of cookies:
You can control cookie preferences through your browser settings. Disabling essential cookies may impact platform functionality.
TenantFlow is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
TenantFlow is operated in the United States. If you are accessing our services from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your country.
For users in the European Economic Area (EEA), we comply with GDPR requirements and provide appropriate safeguards for data transfers.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of significant changes by:
Your continued use of TenantFlow after changes become effective constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@tenantflow.app
Support: support@tenantflow.app
Response Time: We aim to respond to all privacy requests within 30 days
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, email privacy@tenantflow.app
This Privacy Policy is effective as of October 5, 2025 and applies to all users of the TenantFlow platform.
TenantFlow is a property management software platform designed to help property managers efficiently manage properties, tenants, leases, and financial operations.