Terms of Service

Last updated: August 15, 2025

1. Acceptance of Terms

By accessing and using TenantFlow ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TenantFlow is a property management platform that provides tools for landlords and property managers to manage their rental properties, tenants, leases, and related activities. The Service includes but is not limited to:

  • Property and tenant management tools
  • Lease generation and management
  • Rent collection and payment tracking
  • Maintenance request management
  • Financial reporting and analytics
  • Document storage and management

3. User Accounts

To access certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding the password and for all activities that occur under your account. You agree not to disclose your password to any third party.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Transmit any material that is defamatory, offensive, or otherwise objectionable
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use the Service to store or transmit malicious code

5. Payment Terms

The Service offers both free and paid subscription plans. Paid subscriptions are billed in advance on a MONTHLY or ANNUAL basis. You agree to pay all charges incurred by you or anyone using your account.

All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing at any time, with reasonable notice provided to existing subscribers.

6. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection, use, and disclosure of your personal information.

You retain ownership of any data you submit to the Service. You grant us a limited license to use, store, and process your data solely for the purpose of providing the Service to you.

7. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any representations or warranties, express or implied. We make no representations or warranties in relation to the Service or the information and activities on the Service.

8. Limitation of Liability

In no event shall TenantFlow be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@tenantflow.app
Address: TenantFlow Legal Department
123 Business Ave, Suite 100
City, State 12345
United States